Privacy Policy

At JHB Designs, we respect your privacy and are committed to protecting it. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our website (https://jhbdesigns.net) and our services.

We do not collect personal information automatically when you browse our website. We only collect information that you voluntarily provide to us.

When you contact us using our website's contact form, it utilizes a mailto: link to open your default email client. We do not store this information in a website database. The personal information we collect (such as your name, email address, and project details) is only collected when you send us an email directly (e.g., to info@jhbdesigns.net or hello@jhbdesigns.net).

Our website is designed to be privacy-friendly. We do not use third-party analytics tools like Google Analytics, tracking pixels, or advertising networks that automatically collect your browsing behavior.

We use the information you provide via email exclusively to:

• Respond to your inquiries and provide project quotes.
• Communicate with you regarding ongoing projects.
• Deliver the services you have requested (such as website design, AI chatbot development, or branding).

Our website uses sessionStorage to enable the functionality of our AI Chatbot. This allows the chatbot to remember the context of your conversation during your active browsing session. This data is stored locally on your device and is not used for tracking your activity across other websites or for advertising purposes.

We use external APIs, specifically the Groq API, to power our AI Chatbot. When you interact with the chatbot, your chat messages are sent to this API to generate responses. We advise users not to share sensitive personal information or financial data through the chatbot.

We do not sell, rent, or trade your personal information. We may disclose your information only:

• To service providers or contractors who assist us in operating our business and delivering services, subject to strict confidentiality obligations.
• When required by law, subpoena, or other legal processes.

We employ standard security measures, including HTTPS encryption, to protect the integrity of our website. Emails and project files are stored on secure, professional email servers. We retain your information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Please note that no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute data security.

JHB Designs operates out of Karachi, Pakistan, and Providence, Rhode Island, USA. Your information may be processed and stored in these locations. By communicating with us, you consent to the transfer of your information to these jurisdictions.

Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request the deletion of the information we hold about you. To exercise these rights, please contact us using the details below.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the "Last updated" date at the top of this page.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@jhbdesigns.net
Offices: Karachi, Pakistan | 151 Broadway Suite 310, Providence, RI 02903, USA